01 Who We Are
This Privacy Policy is issued by JeetB Entertainment Ltd. ("JeetB", "we", "us", "our"), the operator of the online gaming platform available at jeetb.click. JeetB is the data controller responsible for the personal information you provide when using the JeetB platform, registering an account, making a PKR deposit or withdrawal, or contacting our support team.
We take your privacy seriously — not as a legal obligation to tick off, but because we believe Pakistani players deserve to know exactly what happens to their personal information when they trust a platform with it. This policy is written to be as straightforward as possible. If anything here is unclear, please contact us at support@jeetb.click before using the JeetB platform.
This Privacy Policy should be read alongside the JeetB Terms and Conditions and Responsible Gaming Policy. Together, these documents describe the full legal relationship between you and JeetB.
02 Data We Collect
JeetB collects personal data through several routes — when you register an account, when you use the platform, when you make a payment, and when you contact our support team. Below is a detailed breakdown of the categories of data we collect and why.
2.1 Registration Data
When you create a JeetB account, we collect:
- Your full legal name
- Date of birth (to verify you are 18 or older)
- Pakistani mobile phone number
- Email address
- Username and password (password is stored in hashed, unreadable form)
- City or region of residence within Pakistan
2.2 Identity Verification (KYC) Data
To comply with our identity verification obligations and to protect your account, JeetB may collect:
- A copy of your Pakistani CNIC, passport, or other government-issued identity document
- A selfie or photograph for identity matching purposes
- Proof of address documentation where required for enhanced verification
2.3 Transaction and Payment Data
When you deposit or withdraw PKR on JeetB, we collect:
- Your Easypaisa, JazzCash, NayaPay, SadaPay, or bank account details as required to process the transaction
- Transaction amounts, timestamps, and reference numbers
- Cumulative deposit and withdrawal history linked to your JeetB account
2.4 Gameplay and Betting Data
JeetB records your gameplay activity on the platform, including:
- Games played, bet amounts, outcomes, and session durations
- Sports bets placed, markets selected, and results
- Bonus offers claimed and associated wagering activity
2.5 Technical and Device Data
When you access JeetB, we automatically collect certain technical information:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser information
- Session timestamps and pages visited on JeetB
- Cookie identifiers and similar tracking technologies (see Section 8)
2.6 Communications Data
If you contact JeetB support by live chat, email, or any other channel, we retain records of those communications. This helps us resolve disputes, improve our service, and ensure continuity when you contact us again.
03 How JeetB Uses Your Personal Data
JeetB uses your personal data only for the following purposes. We do not use your data for anything not listed here without obtaining fresh consent from you first.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation & management | Registration data, KYC data | To create and maintain your JeetB account and verify your identity |
| Processing PKR transactions | Transaction & payment data | To accept deposits and send withdrawals to your Pakistani mobile wallet or bank account |
| Providing gaming services | Gameplay data, technical data | To operate games and sports betting markets and deliver a personalised experience on JeetB |
| Fraud prevention & security | All data categories | To detect and prevent fraudulent accounts, money laundering, and abuse of JeetB promotions |
| Responsible gaming monitoring | Gameplay data, transaction data | To identify patterns that may indicate problem gambling and take proactive protective action |
| Customer support | Communications data, account data | To respond to your questions and resolve disputes relating to your JeetB account |
| Legal and regulatory compliance | KYC data, transaction data | To comply with applicable anti-money laundering, identity verification, and record-keeping obligations |
| Service improvement & analytics | Technical data, gameplay data | To understand how the JeetB platform is used and to improve its performance and features |
| Marketing communications | Registration data, preferences | To send you relevant promotional offers from JeetB where you have opted in to receive them |
04 Legal Basis for Processing
JeetB processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: Processing your registration data, identity verification documents, and PKR transaction data is necessary to perform the contract between you and JeetB (i.e., to operate your account and honour your bets and withdrawals).
- Legal obligation: JeetB is required by law to verify the identity of its players and to retain transaction records for a minimum period. Processing for these purposes is mandatory, not optional.
- Legitimate interests: JeetB processes technical data and gameplay data to prevent fraud, maintain platform security, and improve our service. We have assessed that these interests do not override your privacy rights.
- Consent: Where JeetB sends you marketing communications, this is based on your explicit opt-in consent at registration or in your account settings. You can withdraw this consent at any time without affecting your account status on JeetB.
05 Sharing Your Personal Data
JeetB does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for each specific purpose:
5.1 Payment Processors
To process your PKR deposits and withdrawals, JeetB shares necessary payment details with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank partners, or card processors. Each of these providers operates under their own privacy policy and applicable Pakistani financial regulations.
5.2 Game Providers
JeetB's live casino and slot games are powered by third-party providers such as Evolution Gaming, Pragmatic Play, and Ezugi. These providers operate the game servers and receive a session token and your JeetB player ID to deliver the game to you. They do not receive your full name, contact details, or payment information.
5.3 Identity Verification Services
JeetB uses regulated identity verification services to process your KYC documents. These services are bound by strict data processing agreements and applicable law, and may not use your documents for any purpose beyond the identity verification task.
5.4 Legal and Regulatory Authorities
JeetB will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by a valid legal demand, court order, or applicable regulation. JeetB will notify you of any such disclosure where we are legally permitted to do so.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of JeetB's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any change to this Privacy Policy that results from it.
06 Data Storage and Security
JeetB stores your personal data on secured servers. The following technical and organisational measures are in place to protect your information from unauthorised access, accidental loss, alteration, or disclosure:
07 How Long JeetB Keeps Your Data
JeetB retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:
- Account and registration data: Retained for the duration of your JeetB account and for a minimum of 5 years following account closure, in line with anti-money laundering record-keeping requirements.
- KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification, or longer where required by applicable law or regulatory obligation.
- Transaction and payment records: Retained for a minimum of 5 years from the date of each transaction.
- Gameplay and betting data: Retained for the duration of your JeetB account and for up to 2 years following account closure for analytical and dispute resolution purposes.
- Customer support communications: Retained for up to 3 years from the date of the most recent communication in each case.
- Technical and cookie data: Retained for up to 13 months from collection, consistent with industry standard analytics retention practices.
When personal data is no longer required for any legitimate purpose and any applicable legal retention period has expired, JeetB deletes or irreversibly anonymises it.
08 Cookies and Tracking Technologies
JeetB uses cookies and similar technologies to make the platform work correctly, remember your preferences, and understand how players use the service. A cookie is a small text file stored on your device when you visit the JeetB website. It does not give JeetB access to your device or personal files.
| Category | Purpose | Duration | Type |
|---|---|---|---|
| Session Authentication | Keeps you logged into your JeetB account during your session | Session | |
| Security Tokens | Prevents cross-site request forgery attacks on your JeetB account | Session | |
| Referral Attribution | Tracks whether you arrived at JeetB via a referral link (30-day window) | 30 days | |
| Language / Region Preferences | Remembers your preferred interface settings on JeetB | 1 year | |
| Analytics | Helps JeetB understand which pages are popular and how players navigate the platform | 13 months | |
| Performance Monitoring | Tracks page load times and technical errors to help JeetB improve site performance | 13 months |
You can control and delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging into your JeetB account or using core features of the platform. Disabling analytics cookies will not affect your access to any JeetB services.
JeetB does not use third-party advertising cookies or retargeting pixels. We do not share cookie data with advertising networks.
09 Your Privacy Rights
As a JeetB player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at support@jeetb.click with the subject line "Privacy Request" and we will respond within 30 days.
10 Children's Privacy
JeetB is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct ongoing identity checks to detect underage accounts.
If a parent or guardian becomes aware that their child has created a JeetB account or provided personal information to JeetB, they should contact us immediately at support@jeetb.click. Upon confirmation, JeetB will close the account immediately, delete all associated personal data (subject to any overriding legal obligations), and return any funds deposited in accordance with applicable regulations.
11 Marketing Communications
JeetB will send you promotional communications — such as information about new games, bonus offers, or seasonal promotions — only where you have explicitly opted in to receive them during registration or subsequently through your account settings.
You can opt out of JeetB marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email you receive from JeetB
- Adjusting your communication preferences in your JeetB account settings
- Contacting support@jeetb.click with a request to stop marketing communications
Opting out of marketing communications does not affect your ability to use your JeetB account. You will continue to receive essential account-related communications (such as transaction confirmations, withdrawal notifications, and security alerts) regardless of your marketing preferences.
JeetB does not send marketing communications to players who have requested self-exclusion or applied a gambling block to their account.
12 Third-Party Links
The JeetB platform may occasionally reference third-party services — for example, our game providers or payment partners. Where such references include links, those websites operate under their own privacy policies, which JeetB does not control and for which JeetB is not responsible.
JeetB recommends that you review the privacy policy of any third-party service before providing personal information to them. The fact that JeetB partners with a service provider does not constitute an endorsement of that provider's data practices beyond the contractual obligations they have accepted to work with JeetB.
13 Changes to This Privacy Policy
JeetB reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material — meaning they substantially affect how we collect or use your personal data — we will provide at least 7 days' advance notice via email to your registered JeetB address and/or a prominent notice on the website.
The date of the most recent update is always displayed at the top of this page. If you continue to use JeetB after a revised Privacy Policy has taken effect, you are considered to have accepted the updated policy. If you do not accept the changes, you may close your JeetB account in accordance with the process described in our Terms and Conditions.
All previous versions of this Privacy Policy are available on request by contacting support@jeetb.click.
14 Contact Us and Complaints
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a complaint about how JeetB has handled your personal information, please contact us:
Subject line: Privacy Request / Privacy Complaint
Live Chat: Available 24/7 from jeetb.click
Response time: Privacy requests handled within 30 days of receipt
JeetB takes all privacy complaints seriously. If you submit a formal complaint and you are not satisfied with our response within 30 days, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction applicable to your complaint.
We are committed to resolving data privacy concerns fairly, transparently, and promptly. If something has gone wrong with how we've handled your personal information, we want to know about it and we want to fix it.